Accept a cancellation request

Accepts the buyer's request to cancel one of your sales. The order moves from cancellation_requested to cancelled_buyer at once, without waiting out the 48-hour window: the buyer is refunded in full, the cards return to your inventory, and the carrier label and its insurance, if any, are voided.

Unlike POST /v1/sales/{orderNumber}/cancel, accepting a request the buyer made carries no automatic review and no effect on your completion rate.

A sale that is not in cancellation_requested is refused: 409 NO_CANCELLATION_REQUEST while it is awaiting dispatch with no request, 409 INVALID_STATUS in any other status. A repeated call returns INVALID_STATUS with currentStatus: "cancelled_buyer", which means it is already done.

Returns the updated sale, in the same shape as GET /v1/sales/{orderNumber}.

Requires the sales:write scope.

Path Parameters

orderNumber
Type: string
min length:
1
required

The order reference, e.g. OR-ASNBC-1. Path parameter — not a query string.

Body

application/json

Empty object

Responses

application/json
application/json
application/json
application/json
application/json
application/json
application/json
application/json
application/json

post/sales/{orderNumber}/accept-cancellation

curl 'https://public-api.cardnexus.com/v1/sales/{orderNumber}/accept-cancellation' \
  --request POST \
  --header 'Content-Type: application/json' \
  --header 'Authorization: Bearer YOUR_SECRET_TOKEN' \
  --data '{}'

Show Schema

{
  "orderNumber": "OR-ASNBC-1",
  "status": "shipped",
  "placedAt": "2026-06-13T15:02:00.000Z",
  "updatedAt": "2026-06-14T09:12:00.000Z",
  "shippedAt": "2026-06-14T09:12:00.000Z",
  "deliveredAt": null,
  "completedAt": null,
  "shippingService": "tracked",
  "webUrl": "https://cardnexus.com/orders/OR-ASNBC-1",
  "shipBy": null,
  "untrackedCloseAt": null,
  "currency": "EUR",
  "items": [
    {
      "productId": 50212,
      "productName": "Dark Magician (SDMY-EN001)",
      "imageUrl": "https://images.cardnexus.com/yugioh/SDMY-EN001.png",
      "condition": "NM",
      "language": "en",
      "finish": "Standard",
      "graded": null,
      "quantity": 2,
      "unitPrice": {
        "amount": 4.5,
        "currency": "EUR"
      },
      "lineTotal": {
        "amount": 9,
        "currency": "EUR"
      },
      "inventoryId": "665f3a2b1c8d4e9f7a6b5c4d",
      "customId": "YRG|5555-5DS1-2EX-006-f-2-2008-08-01"
    }
  ],
  "subtotal": {
    "amount": 9,
    "currency": "EUR"
  },
  "shippingAmount": {
    "amount": 3.5,
    "currency": "EUR"
  },
  "shippingManagedByCardNexus": false,
  "sellerFee": {
    "percentage": 5,
    "amount": {
      "amount": 0.45,
      "currency": "EUR"
    }
  },
  "payout": {
    "amount": {
      "amount": 12.05,
      "currency": "EUR"
    },
    "eligibleAt": "2026-06-21T09:12:00.000Z",
    "paidOutAt": null
  },
  "refunded": {
    "amount": 0,
    "currency": "EUR"
  },
  "buyer": {
    "id": "665f3a2b1c8d4e9f7a6b5c4d",
    "username": "north_arena_tcg",
    "avatarUrl": "https://images.cardnexus.com/avatars/north_arena_tcg.png",
    "country": "GB",
    "type": "individual",
    "rating": {
      "average": 4.9,
      "count": 51
    },
    "reliability": null
  },
  "shippingAddress": {
    "recipientName": "Marie Dubois",
    "line1": "14 Rue des Lilas",
    "line2": null,
    "city": "Lyon",
    "state": null,
    "postalCode": "69003",
    "countryCode": "FR",
    "phone": null
  },
  "metadata": {
    "fulfillment_stage": "packed",
    "internal_order_ref": "SO-10432"
  },
  "labelState": null,
  "actions": [
    {
      "id": "update-tracking",
      "method": "POST",
      "path": "/v1/sales/OR-ASNBC-1/tracking"
    }
  ],
  "shipping": {
    "trackingNumber": "6A18432197431",
    "type": "parcel",
    "carrier": "Colissimo",
    "trackingUrl": "https://www.laposte.fr/outils/suivre-vos-envois?code=6A18432197431",
    "status": "in_transit",
    "shippedAt": "2026-06-14T09:12:00.000Z",
    "deliveredAt": null,
    "history": null
  },
  "cancellation": null
}

Cancellation accepted.

Get a sale

Correct a tracking number